Programme

Thursday, 3 June 2010 – Responsible Spa – Spa Architecture, Design and Art

In response to evolving worldwide standards for sustainable business models and growing interest by spa professionals to learn more about green business practices and resources, BISA will feature a “Responsible Spa” theme in this year’s event. The conference will be highlighted with presentations by BISA partner, Green Globe, the premiere global certification for the spa, hospitality and travel industries. The creative aspect of spas will also be included with presentations on evolving spa concepts and interior environments integrating sustainability, technology, and multimedia environments.

The day will conclude with an evening of films and discussions focused on water themes and the role of water in the spa industry.

09:00

BISA Annual General Assembly

12:00

Lunch

14:00

Introduction: Welcome by Marion Schneider, Chairwoman of BISA

Marion Schneider

14:10

Introduction: Greening the Spa, Hospitality and Tourism Industries

Janice Gronvold

14:30

Green Business Practices and Benchmarking Guidelines for Spas, Hotels and Resorts

Guido Bauer

15:00

Green Marketing for the Travel Industry

Bradley Cox

15:30

Panel: Green Benchmarking for the Spa, Hospitality and Tourism Industries

Bradley Cox, Dr. Peter Zimmer and Guido Bauer

16:00

Tea, Coffee and Refreshments

16:30

Creative Spa Environments

Micky Remann

17:30

Green Spa Opportunities (and Risks?) for Spa and Hotel Projects

Ute Rührig

18:00

Break

Friday, 4 June 2010 – Spa Business

As the spa industry continues to evolve and diversify, a global outlook is critical to understand diverse economic, demographic, and industry specific drivers stimulating challenges and opportunities facing spa professionals. Responsive to interest in business related topics, BISA will offer a day devoted to the business of spas. Speakers will provide an international perspective on industry trends supported with specific presentations including spa design and development, maximizing business performance, optimizing profitability and strategic marketing and branding.

The evening program will feature introductions by representatives from international spa organizations followed with an opportunity for networking.

09:00

Introduction: Spa Business – An Introduction to the Topics and Speakers

Mark Moloney

10:00

The Evolution of Spas towards Life Management Programs

Dr. Franz Linser

10:40

Tea, Coffee and Refreshments

11:10

The Business of Creating a Unique Spa

Roger Allen

11:50

Maximizing Profitability

Anna Bjurstam

12:30

Lunch

14:00

Transforming Your Revenue Performance by Delighting Your Customers

Kate Hardcastle and Richard Gomersall

15:30

Tea, Coffee and Refreshments

16:00

Water and the Skin

Dr. Peter Elsner

16:45

Attracting High Performance Personnel

Katinka Will

17:30

Break

Saturday, 5 June 2010 – Spas, Medicine, Wellness and the Healing Arts

Spas, medicine and the healing arts have centuries of tradition throughout the world. With references to historical influences and an examination of spas in a contemporary context, this day will focus on the role of spas in the wellness, healing arts, and medical arenas including developments in the medical and wellness tourism markets.

Expanding upon “responsible spa” themes throughout the conference, issues such as safety and ingredient transparency will be included with topics addressing evolving international standards for personal care products.

The day will conclude with a cocktail party and networking evening.

08:30

Health Tourism in Hungary / Information about Workshops

Jean-Guy de Gabriac, Marion Schneider and Hungarian National Tourist Office

09:00

Introduction: The Evolving Roles of Spas in the Medical, Wellness and Healing Arts Arenas

Jean-Guy de Gabriac

09:20

International Standards for Skin Care Products

Joerg Demuth and Mark Wuttke

10:10

Public Health Programs and their Relevance for the Spa Industry

Dr. Iman Hakim

10:40

Tea, Coffee and Refreshments

11:10

The Revival of Organic Spas

Motti Essakow

11:40

The Role of Relaxation in Future Spa Development

Sandra Murcia

12:30

Lunch

14:00

Developing Water Therapies for Spas

Mary Elizabeth Bondu

14:45

Medical and Wellness Tourism

Dr. László Puczkó

15:30

Tea, Coffee and Refreshments

16:00

A New Paradigm – the Convergence of Spa and Medical Tourism

Kevin Turnbull

16:45

The Truth Behind Salt Rooms – Differences and Commonalities

Bart Zonnenberg

17:30

Break

Sunday, 6 June 2010 – Hands-On Seminars and Business Workshops

Expanding upon topics covered during the conference, this day will feature a variety of hands-on seminars and business workshops. These programs will be available for an additional fee.

08:00

Spa Tour with Spa Manager Mike Wallace

09:00

Meridian Energy Techniques – a Powerful and Efficient Therapy of Energetic Psychology

Shambala Cornelia Wegner

09:00

Optimizing Business Performance

Anna Bjurstam

09:00

Sustainably Valuing the Water of Life

Hans-Peter Kuhl

09:00

Personal Transformation: Integral Deep Listening (IDL)

Dr. Joseph Dillard

11:15

Creating Spa Economic Transparency

Roger Allen

13:00

Aloha – Hawaiian and Native Bodywork

Nirvano Martina Schulz

Details subject to amendments.